Privacy Policy

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Introduction

At Acting Unlocked, located at www.actingunlocked.co.uk, we are committed to protecting the privacy of our customers. This Privacy Policy outlines the information we collect, how we use it, and the steps we take to protect it.

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Information Collection and Use

Acting Unlocked collects information from our customers in several ways, including when you register for an account, purchase a product, or subscribe to our mailing list. The types of information we collect may include:

• Personal information such as your name, email address, and postal address

• Financial information such as your payment method and billing information

• Demographic information such as your age, gender, and location

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We use the information we collect to:

• Process transactions and deliver products and services

• Provide customer support and respond to inquiries

• Improve our website and product offerings

• Send promotional materials and updates about Acting Unlocked

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Information Sharing and Disclosure

Acting Unlocked does not sell or rent your personal information to third parties. We may share your information with third-party service providers who perform functions on our behalf, such as processing payments, providing customer service, and marketing assistance. These service providers are only allowed to use your information as necessary to perform their services for Acting Unlocked.

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Protection of Personal Information

Acting Unlocked implements appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Despite our efforts to protect your information, no data transmission over the internet or any other public network can be guaranteed to be 100% secure. As a result, while we strive to protect your information, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

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Access to Personal Information

You have the right to request access to the personal information that we hold about you. If you would like to access or request a correction to your information, please contact us at info@actingunlocked.co.uk.

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Changes to Privacy Policy

Acting Unlocked reserves the right to modify this Privacy Policy at any time. If we make changes, we will update the date of the policy and post the updated policy on our website. Your continued use of our site and services constitutes your acceptance of the Privacy Policy and any updates.

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Terms and Conditions

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Introduction

Welcome to Acting Unlocked, located at www.actingunlocked.co.uk. The following Terms and Conditions apply to your use of our website and the products and services we offer.

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Terms of Use

By accessing and using our website, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, you may not use our website or purchase products or services from us.

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Product Description and Availability

Acting Unlocked endeavors to accurately describe the products and services we offer on our website. However, we do not guarantee that the descriptions are error-free or complete. If a product or service offered by Acting Unlocked is not as described, your sole remedy is to return it in unused condition for a refund.

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Pricing and Payment

The prices for our products and services are displayed on our website and are subject to change without notice. We accept payment through the methods described on our website. By submitting a payment, you agree to pay the amount displayed at the time of purchase.

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Refund Policy

 If you are not satisfied with your purchase, you may request a refund within 30 days of purchase but no less than 72 hours prior to the service commencing.  To request a refund, please contact us at info@actingunlocked.co.uk.

 

If something comes up that simply cannot be avoided, please just contact us at your earliest available opportunity and we will discuss options such as skipping a week with a partial refund, dropping out of the sessions and joining in with the next group or perhaps moving to more flexible one-on-one sessions.